HRTMS Job Description Management
| Model & Cocktail Server TD-Union J o b D e s c r i p t i o n | | |
Job Profile Title: | Model & Cocktail Server TD-Union | Job Code: | 15982 | Profile Title: | 15982 Model & Cocktail Server TD-Union | Grade / Band: | Union - Hourly | FLSA Status: | Non-Exempt | It is the primary responsibility of the Model Cocktail Server to expedite guests' drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures. | | | | | |
Principal Duties & Responsibilities | Provide and expedite beverage orders for guests | Maintain cleanliness and stock of assigned area, side station, tables, and POS station | Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue | Actively use social media to engage the guest in an immersive and interactive experience | Collect money and follow all proper cash handling and comp procedures | Focus on the development of a personal clientele list | Maintain assigned wardrobe and/or costumes in accordance with established standard | Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft | Assist management with training and mentoring new employees as requested |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | Two (2) years’ experience as a cocktail server in a similar high-volume bar or nightclub | Preferred | Modeling experience | Preferred | Experience working in a nightclub and/or entertainment venue | Preferred | Food and beverage/cocktail service experience | Preferred | Experience using social media platforms | Preferred | Bilingual, with English as a primary or secondary language | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Knowledgeable of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes | Able to wear designer clothing with flair and techniques associated with modeling industry requirements | Posture, gestures, movement and walking should reflect the innovative fashion industry aesthetics | Knowledge of health, safety and sanitation regulations | Knowledgeable of computers and Point of Sale (POS) systems | Able to effectively communicate in English, in both written and verbal forms | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | | X | | Carrying __pounds | | | | | X | 50 lbs | Clear speech - simple | | | | | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | | | | Kneeling | | | | | X | | Lifting __pounds | | | | | X | 50 lbs | Near vision | | | | | | | Normal vision | | | | | | | Pushing/Pulling | | | | | | | Reaching | | | | | | | Sitting | | | | | | | Standing - 5 hours minimum | | | | | X | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | | X | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | | | Communication - written | | | | | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | | | Contacts - works with others | | | | | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | X | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | X | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | | | Reading - simple | | | | | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | X | | Writing - simple | | | | | | Writing - complex | | | | | | | | | | | | | | | | |
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