HRTMS Job Description Management
| Rep Special Events II J o b D e s c r i p t i o n | | |
Job Profile Title: | Rep Special Events II | Job Code: | 16054 | Profile Title: | 16054 Rep Special Events II | Grade / Band: | 02 | FLSA Status: | Non-Exempt | The primary responsibility of the Rep Special Events is to assist with slot tournaments, table tournaments, and VIP ticketing. All duties are to be performed in accordance with departmental property policies, practices and procedures. | | | | | |
Principal Duties & Responsibilities | Assist the Slot Marketing Department with the execution of slot tournaments | Assist the Casino Special Events Department with the execution of table game tournaments and casino-wide events, including Super Bowl, New Year’s Eve, VIP ticketed events, etc. | Complete special projects as requested by management |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/
Preferred | High School Diploma, GED or equivalent | | Preferred | | | | | |
Additional Requirements | Details | Required/
Preferred | Work varied shifts, to include weekends and holidays | Required | Customer service experience | Preferred | Experience using Microsoft Office products, including Word, Excel, and Outlook | Preferred | Experience working in a similar resort setting | Preferred | Bilingual | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Knowledge of guest service needs | Knowledge of appropriate money handling practices and ability to process credit card transactions | Ability to compute mathematical calculations when balancing revenue sources, i.e., cash, credit card, check, etc. | Able to effectively communicate in English, in both written and verbal forms | Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality | Ability to multi-task and work well in a fast paced, team-oriented environment | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/
w.p.m. | Balancing | X | | | | | | Bending | X | | | | | | Carrying __pounds | | | | X | | 20 lbs | Clear speech - simple | X | | | | | 20 lbs | Clear speech - complex | X | | | | | 20 lbs | Climbing | X | | | | | | Crawling | X | | | | | | Crouching | X | | | | | | Distant vision | X | | | | | | Driving - auto/van | X | | | | | | Driving - limousine | X | | | | | | Flexibility - upper body | X | | | | | | Flexibility - lower body | X | | | | | | Hearing/Listening | X | | | | | | Kneeling | X | | | | | | Lifting __pounds | | | | X | | 20 lbs | Near vision | X | | | | | | Normal vision | X | | | | | | Pushing/Pulling | X | | | | | | Reaching | X | | | | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | X | | | | | Communication - written | X | | | | | Confined area | X | | | | | Contacts - works alone | X | | | | | Contacts - works around others | X | | | | | Contacts - works with others | X | | | | | Exposure to dust / dirt | X | | | | | Exposure to fumes / odors | X | | | | | Extreme cold | X | | | | | Extreme heat | | | | | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | X | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | | | Reading - simple | | | | | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | | | Writing - complex | | | | | | | | | | | | | | | | |
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