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Rep Special Events II

J o b D e s c r i p t i o n

Job Profile Title:	Rep Special Events II
Job Code:	16054-3
Profile Title:	16054-3 Program Seller
Grade / Band:	02
FLSA Status:	Non-Exempt
Program Seller is responsible for the selling all of the daily programs used by Track guests with exceptional guest service. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.

Principal Duties & Responsibilities
Engage all guests in a friendly manner.
Responsible for their accountability with programs and money using cash handling procedures.
Responsible for daily paperwork and reporting.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Required

Additional Requirements
Details	Required/ Preferred
Work varies shifts, to include weekends and holidays	Required
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives,managers, guests and horsemen.	Preferred
Ability to maintain a calm, composed presence in an often‐challenging environment where multi‐tasking occurs	Preferred
Experience working in a similar resort setting	Preferred
Knowledge of pari‐mutuel and sports wagering	Preferred

Knowledge, Skills and Abilities
KSAs
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing
Bending				X
Carrying __pounds				X		50
Clear speech - simple				X
Clear speech - complex
Climbing
Crawling
Crouching
Distant vision
Driving - auto/van
Driving - limousine
Flexibility - upper body
Flexibility - lower body
Hearing/Listening				X
Kneeling
Lifting __pounds				X		50
Near vision
Normal vision
Pushing/Pulling
Reaching
Sitting				X
Standing - 5 hours minimum				X
Stooping
Typing __w.p.m.
Walking

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others
Exposure to dust / dirt
Exposure to fumes / odors
Extreme cold
Extreme heat
Fast pace				X
Hazardous conditions - Chemicals
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors
Noise levels - low to moderate
Noise levels - low to high
Office conditions
Outdoors
Restricted area
Shifts
Smoke
__% Travel
Vibration
Wet/Humid
Live Stream/ Video Recording

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical
Clerical
Comprehension
Crisis incidents
Customer service
Decision making
Fatigue
High pressure
Judgment
Long hours
Math skills - advance
Math skills - basic
Memorization
Organization
Perception
Reading - simple
Reading - complex
Repetition
Safety hazards
Tight deadlines
Working conditions
Writing - simple
Writing - complex