Server VIP TD-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Server VIP TD-Union

Job Code:

16092

Profile Title:

16092 Server VIP TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the VIP Server to serve all food and beverage orders in the VIP Lounge while performing excellent guest  service.

Greet all VIP guests and attend to immediate needs; explain facilities, services, and amenities available

Communicate and coordinate with casino and hotel team members, VIP Services, Relationship Marketing and Casino Hosts  as to the special needs of our VIP guests

Knowledgeable with cigar and wine service selections

Complete food and beverage service orders to include but not limited to, snacks, hors d’oeuvres, buffets, wine, beer and  spirits

Clear dirty items such as plates, glassware, silver or ashtrays from tables as needed

Provide table maintenance to include but not limited to china, glass, silverware and ashtrays as needed

Maintain adequate par stock of food items such as hors d’oeuvres, snacks, etc. available in the VIP Lounge; respond to  guests’ requests of specialty food items and coordinate through the appropriate culinary personnel

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Preferred

4+ Years of Prior Relevant Experience

Server or lead server in a fine dining restaurant establishment

Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Able to function and act independently

Able to effectively communicate in English, in both written and verbal forms

Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining  confidentiality

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

X

30

Clear speech - simple

X

Clear speech - complex

Climbing

X

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

30

Near vision

X

Normal vision

X

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

Confined area

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

X

Office conditions

Outdoors

X

Restricted area

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

X

Crisis incidents

Customer service

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

Math skills - advance

Math skills - basic

X

Memorization

X

Organization

X

Perception

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

Tight deadlines

Working conditions

Writing - simple

X

Writing - complex