Slot Tech II-Union

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Job Profile Title:

Slot Tech II-Union

Job Code:

16126

Profile Title:

16126 Slot Tech II-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the Slot Technician Trainees and Slot Technician I, II to complete shop repairs, rebuild slot games, and complete hands-on training of all gaming devices and related systems while providing excellent guest service. All duties are to be performed in accordance with the department and property policies, practices, and procedures.

Ensure compliance with the policies, philosophies, and regulations of the company and the Gaming Control Board

Perform floor repair and preventative maintenance of all Slot machines including machine cleaning and overhauls

Maintain the integrity of the slot machine equipment and secure all company assets and property at all times

Provide hands-on training on all gaming devices and related systems to all Slot Technicians

Work with Slot Technical and Slot Operational team members to ensure slot machines, change machines (TRU / JDU), and on-line system equipment are in proper working order and all customer needs are satisfied

Resolve guest complaints within scope of authority; otherwise refer the matter to management

Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Performs other job-related duties as requested

Proof of eligibility to work in the United States

2+ Years of Prior Relevant Experience

As a casino Slot Technician (or equivalent position), plus electronics experience and training and/or certifications, plus successful completion of an evaluation

Required

6+ Months of Prior Relevant Experience

Paid work time as a Slot Technician Trainee – Level IV followed by completion of one (1) year of paid work time as a Slot Technician – Level

Required

Strong problem solving and listening skills

Ability to function and act independently

Able to effectively communicate in English, in both written and verbal forms

Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

X

50

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

X

50

Near vision

Normal vision

Pushing/Pulling

X

Reaching

X

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

X

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex