HRTMS Job Description Management
| Specialist Digital Mktg J o b D e s c r i p t i o n | | |
Job Profile Title: | Specialist Digital Mktg | Job Code: | 16192 | Profile Title: | 16192 Specialist Digital Mktg | Grade / Band: | 09 | FLSA Status: | Exempt | As a Digital Marketing Specialist, you will be responsible for building strategy for the property around emerging trends in social networking platforms to position the company as an active member in social media marketing. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. | | | | | |
Principal Duties & Responsibilities | Responsible for building strategy for the property around emerging trends in social networking platforms to position the company as an active member in social media marketing (Facebook, mobile texting program, etc.) | Work with management to develop strategies and implement social media programs throughout property and corporate departments that increase online conversations about the brands/service | Create, develop, implement and manage property social media activities and Facebook postings to effectively communicate with audiences | Engage online audiences, both reactively and proactively, ultimately empowering others to talk about the brand/service | Create, maintain, and advise on the company’s policies related to social media activities in corroboration with the social media committee and Corporate Compliance | Develop effective measurement tools and strategies that measure the overall impact of campaigns and accurately quantify results for the property (Google Analytics) | Responsible for maintaining and updating all areas of the property website working closely with Director of Marketing and corporate design | Create and add new promotions, special events, entertainment updates, local area events to the property website, social media sites and event sites | Coordinate and create property e-mail blast campaigns with the marketing department and the corporate electronic design group; ensure message, compliance and scheduled deliveries are met |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma or GED | | Required | Bachelor's Degree | Marketing, Advertising, or related field | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | Experience in direct marketing, advertising and brand marketing with implementation of digital, mobile, and emerging campaigns | Required | 1+ Years of Prior Relevant Experience | Social media/web 2.0 experience as an online marketer | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Bilingual, English as the primary or secondary language | Preferred | Experience working in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Knowledgeable of mobile, emerging and social media, and application to advertising campaigns | Able to leverage social media platforms for an advertising campaign | Knowledgeable social media universe including Facebook, Twitter, MySpace, YouTube, Flickr, Foursquare, Digg, ShareThis, Wikis, blogs, etc. | Must have ability to adapt to the style, tonality and vernacular of the current “voice” of the Mirage employee and consumer facing Facebook and other social mediums. | Able to assist in the planning, development, and implementation of projects/programs | Knowledgeable or some experience with XML, HTML, CSS & FBML | Able to effectively communicate in English, in both written and verbal forms | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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