Supv Conv & Banq Set Up

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Supv Conv & Banq Set Up

Job Code:

16236

Profile Title:

16236 Supv Conv & Banq Set Up

Grade / Band:

08

FLSA Status:

Exempt

As a Convention Setup Supervisor, you will be responsible for the daily operations of conventions, meetings and banquets. You will  also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you  will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Supervise the set-up and tear down of conventions, meetings and banquets in the Conference Center, Arena, Studio  Rooms, Hotel, and Pools

Maintain rapport with clients and Convention Services Managers to ensure client satisfaction

Attend pre-conference meetings on upcoming functions

Inventory equipment and supplies in order to maintain proper par stocks levels

Inform employees of management policies and ensures compliance

Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties

Perform other job-related duties as requested

Performs other job-related duties as requested.

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Set-up and tear down functions and events in an arena or convention center type of  environment

Required

Work varied shifts, to include weekends and holidays

Required

Supervisory experience and the ability to instruct, organize and direct to improve the efficiency of the department

Preferred

Experience managing employees using a Collective Bargaining Agreement

Preferred

Experience working in a similar resort setting

Preferred

Strong leadership skills

Able to access all areas of the facility and travel off property when representing MGM Grand Hotel.

Able to effectively communicate in English, in both written and verbal forms

Ability to multi-task and work well in a fast paced, team-oriented environment

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

X

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

X

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

X

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

X

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

X

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex