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Tech Network

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Job Profile Title:	Tech Network
Job Code:	16425
Profile Title:	16425 Tech Network
Grade / Band:	08
FLSA Status:	Non-Exempt
The Network Technician is responsible for installation & de-installation of cabling, cross connects and maintenance of network devices, and related infrastructure. This individual ensures that the network devices & infrastructure and related procedures adhere to organizational values. Work in person with customers who are experiencing connection issues with their network devices (Phones, Tablets, and PC's) and work with 2nd level support to resolve network related issues both Wi-Fi and cabled.

Principal Duties & Responsibilities
Interact in person with customers who are experiencing issues connecting to the network
Install, terminate, maintain, and troubleshoot network cabling infrastructure including: Moves, Adds, and Changes of any network or related equipment
Troubleshoot network hardware problems and cable plant issues including Fiber Optic, UTP, STP, etc.
Fluent in all test equipment and can train others on the use of them: Corning Fusion Splicer, Fluke OTDR, Fluke DTX1800, Fluke Simple fiber, Fluke Link Runner Pro, etc.
Research and document cable plant infrastructure
Configure network hardware for Edge network equipment, Core network equipment, and Serial-to-IP devices
Install network hardware and cable assemblies, both copper and fiber
Manage Contractor access into areas as required

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Networking infrastructure experience	Required
2+ Years of Prior Relevant Experience	College degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required

Knowledge, Skills and Abilities
KSAs
Mechanically inclined
Knowledgeable of casino/hotel environment and computing operations within and how business structure is affected by changes
Able to effectively communicate in English, in both written and verbal forms
Able to lead and mentor a team
Ability to multi-task and work well in a fast paced, team-oriented environment
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X