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Tech Sound & Video Ld

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Tech Sound & Video Ld

Job Code:

16441

Business_Title

Tech Sound & Video Ld

Profile Title:

16441 Tech Sound & Video Ld

Grade / Band:

09

FLSA Status:

Non-Exempt

The Sound & Video Lead Technician provides technical team oversight and support for the operation, maintenance, troubleshooting, and installation of audio, video, networking, and entertainment technology systems. This role collaborates with internal departments and technical partners to ensure reliable system performance and deliver exceptional entertainment and guest experiences.


Principal Duties & Responsibilities

Support, operate, monitor, maintain, and troubleshoot A/V, sound, projection, and related equipment and systems property-wide

Perform preventative maintenance, quality control, system upgrades, installations, and emergency repairs

Serve as the technical lead and provide direction to technicians during installations, events, maintenance, and troubleshooting

Coordinate with IT, facilities, vendors, & management for major systems failures and perform critical technical repairs

Maintain system service information, documentation, and daily work logs


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

4+ Years of Prior Relevant Experience

Experience in the A/V filed

Required

5+ Years of Prior Relevant Experience

Experience in the A/V field

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience with digital, analog, audio and video processing systems

Required

Configure and troubleshoot digital audio networks and protocols such as QSYS, Dante, or other IP-based audio systems.

Preferred

Experience with AV network infrastructure, networked devices, VLANs, fiber, and IP-based systems.

Preferred

Knowledge of network troubleshooting, including IP addressing, DHCP, multicast, PoE, and connectivity.

Preferred

Experience with professional audio systems, digital audio networks, signal distribution, Q-SYS, Dante, or similar technologies.

Preferred

Experience with professional video, projection, LED, digital signage, and video distribution systems.

Preferred

Ability to troubleshoot complex audio, video, signal, and network connectivity issues, including connectivity, distortion, grounding and other problems.

Preferred

Experience working in a similar resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

Able to effectively communicate in English, in both written and verbal forms

Maintain a professional, neat and well-groomed appearance adhering to company standards

Able to mentor and provide technical direction to team members

Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex technical issues.

Strong communication, interpersonal, and customer service skills with the ability to collaborate across departments and with external partners.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

X

 

 

 

Carrying 10 pounds

 

 

X

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

 

 

X

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

 

 

X

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X