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Shift Supv Cage I

J o b D e s c r i p t i o n

Job Profile Title:	Shift Supv Cage I
Job Code:	16588
Profile Title:	16588 Shift Supv Cage I
Grade / Band:	08
FLSA Status:	Exempt
It is the primary responsibility of the Cage Supervisor to operate business in accordance with company policies and procedures. The Cage Supervisor should also assist the Cage Shift Manager with all management-related issues.

Principal Duties & Responsibilities
Supervise and participate in Cage and Credit activities, ensuring count integrity and gaming compliance.
Verify all transactions over $2,500 in order to verify accuracy.
Generate reports for the end of each shift and at the completion of the 24-hour period.
Turn in reports and paperwork to Accounting in a timely manner.
Perform disciplinary functions for each shift personnel.
Maintain attendance records and vacations.
Assist Hosts and Upper Management with needs for high profile players when handling payouts.
Constantly monitor all Cage areas to ensure operations meet appropiate regulations
Resolve guest, employee, and transaction problems. Keep Management abreast of prevalent issues.
Train Cage staff and provide performance coaching and feedback as well as assist with hiring, firing and disciplinary actions.
Assist with preparing daily summary and bank deposits and maintains accuracy for all transactions.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma or GED		Required
Bachelor's Degree	Hospitality, Business Administration, or Finance	Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Cashier/casino credit/main bank experience	Required

Additional Requirements
Details	Required/ Preferred
Bilingual, English as the primary or secondary language.	Preferred
Previous experience working in a similar resort setting.	Preferred

Knowledge, Skills and Abilities
KSAs
Understanding of all Cage equipment.
Full understanding of Title 31 and SARC.
Knowledge of gaming regulations and internal control standards.
Thorough knowledge of fraud prevention and credit scams.
Fast and accurate money handling abilities.
Ability to delegate work to team members.
Excellent customer service skills.
Interpersonal skills to effectively communicate with all business contacts.
Ability to effectively communicate in English, in both oral and written forms.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending				X
Carrying __pounds				X		15
Clear speech - simple				X
Clear speech - complex			X
Climbing		X
Crawling		X
Crouching			X
Distant vision			X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting __pounds				X		10
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping			X
Typing __w.p.m.			X			30
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area		X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold			X
Extreme heat			X
Fast pace				X
Hazardous conditions - Chemicals			X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions			X
Outdoors			X
Restricted area				X
Shifts				X
Smoke				X
__% Travel	X
Wet/Humid

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical			X
Clerical			X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
Fatigue			X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance	X
Math skills - basic			X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards			X
Tight deadlines				X
Writing - simple			X
Writing - complex	X