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Asst Exec Steward II-Commission

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Asst Exec Steward II-Commission

Job Code:

16691

Profile Title:

16691 Asst Exec Steward II-Commission

Grade / Band:

09

FLSA Status:

Exempt

As an Assistant Executive Steward, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices, and procedures.


Principal Duties & Responsibilities

Supervise assigned operational functions within the department consistent with the strategic plan, fiscal budget, and the company’s short term and long‐term profitability objectives

Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes

Supervise assigned staff to include: hire recommendations that encompass the company’s diversity commitment, training, coaching, performance feedback, recommend and administer discipline, and scheduling

Provide ideas and suggestions for new products, services, technology and processes

Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained

Requisition new and replacement equipment as needed

Approve requisitions related to all cleaning supplies and equipment and monitor supply requisitions to ensure costs are kept to a minimum without losing quality and usage of materials

Maintain inventory and record keeping for all dinnerware, flatware and glassware, order china, glass and silver


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

 

Required

2+ Years of Prior Relevant Experience

supervisory experience

Preferred

3+ Years of Prior Relevant Experience

experience in Stewarding within the hotel/casino industry

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience working in a similar resort setting

Preferred

Experience managing employees using a Collective Bargaining Agreement

Preferred

Ability to speak fluently in Spanish

Preferred

Proof of eligibility to work in the United States

Preferred

Health Card/Food Hadler Card

Preferred

Alcohol Awareness Card

Preferred

Non Gaming Sheriffs Card

Preferred


Knowledge, Skills and Abilities

KSAs

Knowledge and understanding of the Culinary Union Bargaining agreement as it relates to the banquet department Ability to access all areas of the facility and travel off property

Working knowledge fo F&B operations and service procedures

Knowledge of InfoGenesis, AutoCAD, and Amadeus

Able to effectively communicate in English, in both written and verbal forms

Ability to multi‐task and work well in a fast paced, team‐orientated environment

Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone and copier

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with a business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

50

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

X

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

X

 

 

Driving - auto/van

 

 

 

X

 

 

Driving - limousine

 

 

 

X

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

50

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

X

 

Extreme heat

 

 

 

X

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

X

 

Hazardous conditions - high structures

 

 

 

X

 

Hazardous conditions - high voltage

 

 

 

X

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

X

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

 

 

 

X

 

Vibration

 

 

 

X

 

Wet/Humid

 

 

 

X

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

X

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

X

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Working conditions

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X