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Asst Shift Supv Cage II-Hourly

J o b D e s c r i p t i o n

Job Profile Title:	Asst Shift Supv Cage II-Hourly
Job Code:	16712
Profile Title:	16712 Asst Shift Supv Cage II-Hourly
Grade / Band:	08
FLSA Status:	Non-Exempt
It is the primary responsibility of the Assistant Cage Shift Supervisor to assist in leading the cage team toward a successful completion of shift operations including balancing of all banks, adherence to all company best practices and all Federal, State and local gaming regulations in addition to the delivery of SHOW standard guest service to all internal and external patrons.

Principal Duties & Responsibilities
Train Cage personnel on shift and assist in disciplinary counseling
Perform all functions in Chip Bank, Marker Bank and Main Bank
Maintain paperwork flows regarding credits and debits and verify various types of paid outs (drawing winners, tournament winners)
Generate end of shift reports
Process patron complaints, working toward resolution and guest recovery
Thorough understanding of fraud prevention and credit scams
Verify transactions as needed
Authorized to sign on the Cage Special Account checkbook
Ultimate authority on the shift in the absence of the Cage Shift Supervisor

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Required

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	in a cash handling or banking role	Required

Additional Requirements
Details	Required/ Preferred
Experience in large-volume cash handling.	Preferred
Experience in Casino Cage / Banking or Finance	Preferred
Experience working in a similar resort setting.	Preferred
Thorough knowledge and compliance of Title 31 Regulations	Preferred

Knowledge, Skills and Abilities
KSAs
General knowledge of mathematical skills including addition, subtraction, multiplication, division, and money handling
Familiarity with Title 31 and understanding of state, federal, gaming regulations
Able to effectively communicate in English, in both written and verbal forms
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying __pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Crawling	X
Crouching			X
Distant vision				X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling		X
Lifting __pounds		X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing - 5 hours minimum			X
Stooping		X
Typing __w.p.m.				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage				X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions				X
Outdoors				X
Restricted area				X
Shifts				X
Smoke				X
__% Travel				X
Vibration				X
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance				X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex				X
Repetition				X
Safety hazards				X
Tight deadlines				X
Working conditions				X
Writing - simple				X
Writing - complex				X