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Attd Guest Room TD-Union

J o b D e s c r i p t i o n

Job Profile Title:	Attd Guest Room TD-Union
Job Code:	16717
Profile Title:	16717 Attd Guest Room TD-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
It is the primary responsibility of the Guest Room Attendant to clean and service the guestrooms.

Principal Duties & Responsibilities
Clean guestrooms including duties such as making bed(s), vacuuming, emptying trash, wiping down or dusting all surfaces
Replenish all guest amenities and information folders as needed
Clean bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp rags and proper chemicals when applicable
Replenish all amenities such as ashtrays, soaps and tissues
Place clean bathmats on tubs and/or shower doors and clean towels on towel racks
Report unusual room conditions or rooms in need of repair
Complete all duties in accordance with the room classification checklist

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
6+ Months of Prior Relevant Experience	related experience in housekeeping, or exposure to the hospitality industry and training from the Culinary Training Center	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Bilingual	Preferred
Experience in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing					X
Bending				X
Carrying __pounds				X		30 lbs
Clear speech - simple
Clear speech - complex
Climbing
Crawling
Crouching
Distant vision
Driving - auto/van
Driving - limousine
Flexibility - upper body
Flexibility - lower body
Hearing/Listening
Kneeling				X
Lifting __pounds				X		30 lbs
Near vision
Normal vision
Pushing/Pulling				X
Reaching					X
Sitting
Standing - 5 hours minimum
Stooping
Typing __w.p.m.
Walking					X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal
Communication - written
Confined area
Contacts - works alone
Contacts - works around others
Contacts - works with others
Exposure to dust / dirt
Exposure to fumes / odors
Extreme cold
Extreme heat
Fast pace
Hazardous conditions - Chemicals
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors
Noise levels - low to moderate
Noise levels - low to high
Office conditions
Outdoors
Restricted area
Shifts
Smoke				X
__% Travel
Vibration
Wet/Humid

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical
Clerical
Comprehension
Crisis incidents
Customer service
Decision making
Fatigue
High pressure
Judgment
Long hours
Math skills - advance
Math skills - basic
Memorization
Organization
Perception
Reading - simple
Reading - complex
Repetition
Safety hazards
Tight deadlines
Working conditions
Writing - simple
Writing - complex