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Clerk Cage I

J o b D e s c r i p t i o n

Job Profile Title:	Clerk Cage I
Job Code:	16753
Profile Title:	16753 Clerk Cage I
Grade / Band:	03
FLSA Status:	Non-Exempt
The Cage Credit Clerk will assist guests, Casino Executives and Corporate Credit with information required to make credit decisions. Depending on property assets, may also assist with safety deposit box tasks.

Principal Duties & Responsibilities
Provide credit applications for guests, inform guest of required information and review completed applications to assure all needed information is present
Work closely with Corporate Credit to assure that all credit checks are complete
Create Players Club accounts for new guests; enter biographical data on new guests, update established accounts with new data if provided
Perform data research through Central Credit
At properties equipped with safety deposit boxes for guest use, will perform duties required to open and close out boxes for hotel guests as well as provide access for guests during their trip
Phone banking establishments in order to obtain bank ratings and verification of checks issued, scan and record identification and signature into a computer system
Assist in completing and handling proper distribution of Cage paperwork
Audit safe deposit boxes on a weekly basis and report findings to cage management
Gather information to and record on affidavit for executive review

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
6+ Months of Prior Relevant Experience	Previous admin experience	Preferred
1+ Years of Prior Relevant Experience	Customer Service experience	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Banking experience	Preferred
Understanding of Casino operations	Preferred
Experience working in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Able to effectively communicate in English, in both written and verbal forms
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X