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Mgr Tournament

J o b D e s c r i p t i o n

Job Profile Title:	Mgr Tournament
Job Code:	16997
Profile Title:	16997 Mgr Tournament
Grade / Band:	10
FLSA Status:	Non-Exempt
The Tournament Manager is responsible for running and operating an efficient shift which includes the placement of employees, game protection, adhering to all state and regulatory compliances, as well as meeting all customer needs.

Principal Duties & Responsibilities
Assists with day to day operating activities of the Poker Room on scheduled shift
Safeguards company assets in the poker room
Responsible for the placement of personnel
Maintains current knowledge of gaming regulations and internal controls
Assures the highest level of guest services
Develops skills of Dealers, Brush, and Chip Runners through counseling, praising, and constructive criticism
Maintains a clean and safe environment
Oversees morale on the shift through monitoring
Responsible for daily reports and paperwork on a scheduled shift
Responsible for evaluating subordinate employees
Evaluates play for complimentary purposes
Acts in the capacity of other positions on an as needed basis

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Poker dealing, supervisory experience or an equivalent combination of education, training and experience	Required

Knowledge, Skills and Abilities
KSAs
Professionalism at all times
Customer service oriented, excellent people skills are a must
Extensive knowledge of all poker game rules and procedures
Basic and intermediate math skills, computer literate, telephone communication

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling		X
Lifting 10 pounds		X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage				X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions				X
Outdoors				X
Restricted area				X
Shifts				X
Smoke				X
Travel				X
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance				X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X