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Supv Cashier

J o b D e s c r i p t i o n

Job Profile Title:	Supv Cashier
Job Code:	17058
Profile Title:	17058 Supv Cashier
Grade / Band:	08
FLSA Status:	Non-Exempt
As a Cashier Supervisor, you will be responsible for assisting the manager with daily operations. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Assist the manager with daily operations, supervise F&B cashiers, and provide oversight and support to other F&B POS users, ensure revenue is accounted for accurately
Train cashiers on resort and departmental policies and procedures, as well as operation of the resort’s POS
Supervise F&B Cashiers including counseling and disciplinary action that may be necessary in accordance with company policy; document and resolve all incidents related to cash handling and POS; report and escalate issues, as needed, to the F&B Cashier Manager
Monitor, investigate and resolve over/short variances; collaborate with restaurant/outlet managers to obtain and document over/short variance explanations
Review/audit cashier paperwork, notify management of anomalies and prevalent issues
Write and communicate new rules and procedures to the F&B cashiers
Ensure department and outlets have required supplies and submit orders to replenish inventories
Ensure all POS related equipment is in proper working order, troubleshoot Infogenesis problems and ensure terminals and workstations are kept clean at all times

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience		Required
2+ Years of Prior Relevant Experience	Supervisory experience in an F&B cashier environment	Preferred
4+ Years of Prior Relevant Experience	Experience in a cash handling position	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required

Knowledge, Skills and Abilities
KSAs
Strong management skills to promote orderliness, and to drive the team to achieve set goals
General knowledge of mathematical skills including addition, subtraction, multiplication and division
Able to lead and mentor a team
Proficiency of Point of Sale System and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X