Learning Management Systems Partner

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Learning Management Systems Partner

Job Code:

19081-5

Business_Title

Learning Management Systems Partner

Profile Title:

19081-5 Learning Management Systems Partner

Grade / Band:

IC2

FLSA Status:

Exempt

It is the primary responsibility of the Learning Management System (LMS) Partner to assist the Senior Learning Partner LMS in research, development, implementation, and evaluation of the Learning Management System (LMS). Serve as a subject matter expert (SME), coordinator and contact for all properties. In addition, the LMS Learning Consultant will deliver LMS training programs to develop the LMS training skills of all administrators. All duties are to be performed in accordance with departmental and MGM Resorts policies, practices, and procedures.

Solicit, analyze feedback, and make recommendations to increase effectiveness of LMS training through focus groups, class evaluations, and other methodologies.

Manage the administration, production, and maintenance of LMS system.

Act as the Learning Management System (LMS) subject matter expert (SME) and contact for all properties.

Provide Learning Management System training and support to users of the system and to administrators/learning managers of the system.

Assists learners and leaders with requests and inquiries submitted in the NeoCase Management System regarding LMS needs

Research, troubleshoot, and resolve LMS functionality and technical issues, escalating issues to the appropriate groups as needed.

Create, manage, and maintain online courses in the LMS; required to upload courses, assessments and other material to Workday Learning.

Create interactive learning deliverables specifically for the LMS.

Write and maintain technical procedures and policy documentation and distribute as needed.

Generate and prepare reports for course attendance, enrollment, and completion, and administer completion certificates.

Engage in self-directed work on a daily basis; set timetables for project completion, prioritize tasks, and work with minimal supervision.

Regularly update own skills through ongoing training and formal education

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree or equivalent experience

Required

1+ Years of Prior Relevant Experience

Required

Previous experience working in a similar resort setting

Preferred

Previous experience working in processes, systems, coding or LMS

Preferred

Additional training or certification desired in areas such as software certification, human performance/improvement/management, adult learning and contemporary learning theory and practices

Preferred

Proficient with Learning Management Systems in a corporate or academic settling (familiarity with Workday LMS a plus)

Strong knowledge of computer software to include MS Word, Excel, PowerPoint, Outlook, Teams, and/or equivalent.

Strong communication skills, analytical skills, executive-presentation presence, strong judgment skill, and basic math skills.

Must have interpersonal and communication skills, ability to build trust and confidence, and maintain business professionalism with all clients.

Strong project management and multitasking skills

Maintains a professional, neat and well-groomed appearance, adhering to MGM Resorts standard.

Physical ability to access all areas of the facility, withstand prolonged standing, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, and faxes.

Excellent customer service skills.

Interpersonal skills to effectively communicate with all business contacts.

Ability to effectively communicate in English, in both oral and written forms.

Strong computer skills

Analytical skills

Microsoft & Excel skills

Verbal & written communication skills

Balancing

Bending

X

Carrying __pounds

X

20

Clear speech - simple

X

Clear speech - complex

X

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

X

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

20

Near vision

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

X

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

Customer service

X

Decision making

X

Fatigue

High pressure

X

Judgment

X

Long hours

Math skills - advance

Math skills - basic

X

Memorization

Organization

X

Perception

X

Reading - simple

X

Reading - complex

X

Repetition

X

Safety hazards

Tight deadlines

X

Working conditions

Writing - simple

X

Writing - complex

X