Dir Communications

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dir Communications

Job Code:

19097

Profile Title:

19097 Dir Communications

Grade / Band:

L3

FLSA Status:

Exempt

The Director of Communications is responsible for the Property's internal and external messaging in alignment with Company's overall communications strategy, as well as the goals and tone of the Executive Team. The Director of Communications serves as an on-the-record spokesperson and day-to-day media liaison to elevate the media presence of the Property by building and leveraging relationships with the press.  All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices, and procedures.

Develop and execute strategic communications and media relations strategies and tactics to enhance awareness and support for MGM Resorts' programs, including sports betting, partnerships, and key business activities, ensuring alignment with broader corporate and property objectives

Serve as official on-the-record spokesperson as assigned, responding quickly and accurately to a wide range of media inquiries by phone and email, providing timely, well-articulated answers.  Prioritize and filter media requests, escalating where necessary.  Provide counsel on media relations, oversee media interactions to include scheduling and coordination of media interviews and press conferences, and manage press opportunities to ensure consistent, accurate, and impactful messaging.  Prepare and distribute press releases, memos, talking points and interview responses, as well as press kits, timelines and fact sheets for internal and external stakeholders

Drive media relations strategies, develop and manage media lists, cultivate key journalist relationships, manage media relations pages, and proactively pitch story ideas to elevate the property and company presence and reputation.  Using established monitoring tools, track all media hits and maintain and share records of press coverage; which may require hour-by-hour tracking during times of emergency/crisis

Lead internal communications initiatives, working closely with property leadership and Human Resources, as well as the Internal Communications CoE, to develop and execute campaigns that promote business needs and enhance employee engagement through strategic content delivery

Create and deliver content for internal messaging to include email blasts, newsletters, memorandums, presentations, organizational announcements, etc to promote key initiatives ensuring alignment with MGM Resorts' business goals and corporate culture while maintaining consistency across various communication channels

Collaborate with Property leadership to support communication requirements to ensure messaging is cohesive across divisions and provide guidance on media interactions, crisis management, and spokesperson development

Represent the Property in internal and external communications meetings with Corporate teams to ensure all communication strategies and initiatives are aligned with corporate governance and global communications standards

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Communications, public relations, new media, broadcast or traditional journalism; or equivalent education and work experience.

Required

5+ Years of Prior Relevant Experience

Communications, media, reporting, public relations, journalism or related field.

Required

Previous experience in Internal Communications

Preferred

Previous experience working in a similar resort setting

Preferred

Previous experience developing content for online and emails

Preferred

Proven strategic and critical thinking skills

Exceptional spoken and written communication abilities, including research, writing, editing and presenting skills, with experience producing digital content

Conscientious adherence to business ethics and confidentiality; demonstrates outstanding judgment and discretion.

Strong attention to detail.

Demonstrated ability to manage multiple priorities and create high-quality work under pressure to meet deadlines with limited guidance from executives, delivering results calmly and with good judgment in a fast-paced environment

Ability to work well independently, as well as part of a team

Highly organized with solid project management skills

Highly collaborative yet has the proven ability to work autonomously

Creative, resourceful and solutions-oriented

Ability to effectively communicate in English, in both oral and written forms

Demonstrated experience with all communication platforms

Advanced writing skills with the ability to communicate ideas creatively and concisely

Work varied shifts to include weekends and holidays

Balancing

X

Bending

X

Carrying 10 pounds

X

10

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X