Sr Mgr Communications

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Sr Mgr Communications

Job Code:

19098

Profile Title:

19098 Sr Mgr Communications

Grade / Band:

L2

FLSA Status:

Exempt

The Senior Communications Manager is dedicated to enhancing communication effectiveness at the property level by aligning with enterprise-wide goals, driving employee engagement, and fostering leadership development in communication practices. This role will collaborate with property leaders and Global Corporate Communications to implement strategic communication initiatives, ensuring cohesive messaging across the MGM Resorts portfolio.

Strategic Communications and Branding: Develop and execute internal branding and communication campaigns in close collaboration with property executive leadership to drive awareness of business needs, programs, services, and activities

Content Creation and Distribution: Lead the creation, editing, and dissemination of property internal communication campaigns and messages to ensure effective messaging for organizational announcements, updates, and initiatives. Ensure the seamless flow of enterprise-wide messages to property employees while adapting the content to suit the property’s unique culture and operational focus

Partnership with Property Leadership: Serve as a trusted communications partner for property leaders, supporting property-specific variations and adhering to Global Corporate Communications governance to meet unique property requirements

Best Practice Identification and Sharing: Identify, evaluate, and share communication best practices across the MGM Resorts portfolio. Measure and report on the effectiveness of communication strategies, employee satisfaction, and engagement with property-specific initiatives

Measurement and Continuous Improvement: Collaborate with Talent Management and other departments to audit communication effectiveness. Identify challenges and opportunities and develop plans to address gaps in communication practices across properties

Crisis and Change Communication: Act as the primary communication lead for property-level crisis communications and change initiatives to help ensure timely and consistent messaging during critical periods, working closely with Talent Management and Global Corporate Communications

Tools and Platform Optimization: Manage the integration and optimization of internal communication tools at the property level to enhance information accessibility and engagement

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Communications, Journalism or related field

Required

2+ Years of Prior Relevant Experience

Experience in communications, public relations, journalism or related field

Required

Previous experience working in a similar resort setting

Preferred

Previous experience developing content for online content and emails

Preferred

Excellent computer skills and mastery of Microsoft Office.

Familiarity with digital technology platforms (e.g., Slack, Social Chorus, Workamajig)

Strong executive presence and ability to act as a communications subject matter expert

Excellent writing, editing, copywriting, and proofreading skills

Sound judgment, problem solving, and decision-making skills to effectively work with stakeholders.

Excellent interpersonal and communication skills, and the ability to work effectively with all levels of the organization, individually and in groups

Ability to multi-task and balance numerous priorities in a fast paced, deadline-oriented environment

Must be able to manage requests from multiple stakeholders at all levels of the organization while still producing high-quality, results-driven work. This role operates in a fast-paced, demanding environment where direction can change and strategy must be revised accordingly

Must be comfortable presenting recommendations, status updates, and results to senior property leaders

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X