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Dir Facilities

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Job Profile Title:

Dir Facilities

Job Code:

19119

Business_Title

Dir Facilities

Profile Title:

19119 Dir Facilities

Grade / Band:

L3

FLSA Status:

Exempt

The Director of Facility ensures all activities performed within the reporting departments are in accordance with the company's business objectives, budget guidelines, mission statement, and core service standards.


Principal Duties & Responsibilities

Provides leadership in the development and monitoring of fiscal budgets, department operations, and operating strategies to produce both short-term and long-term profitability for the company.

Provides leadership and direction in the development, execution and measurement of guest service standards to include the management of all technical trade classifications (Engineers, Electricians, Carpenters, Painters, Laborers, Maintenance Warehouse, Gardeners, Drivers, Facilities Safety Systems Operators, etc.) consistent with the company's core service standards and brand attributes.

Develops and implements standard operating procedures for operational functions of the facility with a specific focus on the efficiency and safety of operations.

Conducts ongoing reviews of operation budgeting and staffing plans; recruiting, training, supervising, and evaluating arena personnel and service providers.

Manages purchasing and inventory control systems as it relates to consumable items, tools and equipment.

Ensures the physical plant meets all city/state/federal codes and safety standards.

Provides management guidance and technical direction in the resolution of problems associated with maintenance, facilities and landscaping issues.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

Bachelor's Degree

Degree in related field

Preferred


Work Experience

Experience

Experience Details

Required/
Preferred

4+ Years of Prior Relevant Experience

Experience as a manager or related technical education or equivalent experience

 

Required


Additional Requirements

Details

Required/
Preferred

Previous experience with design and construction of changes to the physical plant.

Required

Previous experience working in a similar resort setting.

Preferred

Previous senior management level position with strong facilities and maintenance background within an arena facility operation.

Preferred


Knowledge, Skills and Abilities

KSAs

Ability to effectively interact and communicate with all levels of management, promoters, suppliers, guests and visitors.

In-depth knowledge of all disciplines within property operations to include all technical trades (Engineers, Electricians, Carpenters, Painters, Laborers, Maintenance Warehouse, Gardeners, Drivers, etc.).

Ability to build strong working relationships with local fire and police departments and other government entities.

Ability to multi-task and problem solve in a fast-paced environment.

Ability to work a demanding schedule including nights, weekends, holidays, double shifts.

Excellent verbal, written and public relations skills.

Knowledge of the functions, operations, and equipment of a multi-purpose entertainment complex.

Knowledge of facilities maintenance including operations, PM’s and repairs.

Ability to effectively communicate in English, in both oral and written forms.

Excellent customer service skills.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

X

 

 

 

Carrying 10 pounds

 

 

X

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X