HRTMS Job Description Management
| Sr Mgr Risk Mgmt J o b D e s c r i p t i o n | | |
Job Profile Title: | Sr Mgr Risk Mgmt | Job Code: | 19180 | Profile Title: | 19180 Sr Mgr Risk Mgmt | Grade / Band: | L2 | FLSA Status: | Exempt | It is the primary responsibility of the Director of Risk Management to provide risk control and guidance to mitigate exposures to the the properties and venues they support. The Director is also responsible for the handling of low complex general liability claims to ensure quick resolution on site of the same. The Director will collaborate with the MGM Resorts International Risk Management claim teams to support ongoing claim adjustment and litigation management of general liability, auto liability and workers compensation claims related to the above locations. | | | | | |
Principal Duties & Responsibilities | Must create a personal presence on property to include regular walks of the locations identifying hazards that could give rise to exposures and claims against the properties and provide immediate communication and recommendations to the property to resolve as well as create strategies for long term resolution and decrease the frequency and severity of third‐party injuries and losses | Build relationships across all functions with leaders and key stakeholders and participate in these department meetings in order to remain aware of ongoing property activities and new activities such as special events and new retail and restaurant establishments to ensure proper contract language around insurance and indemnification is in place and collect and maintain insurance certificates | Conduct daily review of security reports to identify incidents that may result in a general liability claim against the property or the filing of a workers compensation claim by a Company employee. Follow up requires investigation, securing information, documentation and witness information and implement tactics to resolve matters on site in a speedy manner | Collaborate with the MGMRI Claims teams and Company insurance carriers and outside counsel on all claims and litigated matters arising from claims including investigation, document and evidence retention, discovery preparation, providing testimony as a Company witness and communicating financials to the Property executive team | Prepare and perform risk assessment plans for large scale events venued in the arena and convention center. From time-to-time attendance at these special or large events will be necessary for on-site claim resolution | Act as liaison with the Company's property insurers' risk engineering team to coordinate and participate in site inspections, follow up meetings and steering implementation and resolution of any recommendations by the insurer loss engineers | Be available at all hours in the event of an emergency at any of the locations | Perform other job‐related duties as requested |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | Risk and/or claims experience | Required | 7+ Years of Prior Relevant Experience | Risk and/or claims experience | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Previous experience working in a similar resort or arena enviornment in risk management of claims | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Excellent customer service skills | Knowledge of principles, practices and techniques of Risk Management administration, organizational management and operations | Ability to manage and motivate staff, property department personnel and property management to achieve overall success with corporate risk management objectives Advanced knowledge of principles of property and casualty insurance, risk control/loss prevention and fundamentals of tort law | Advanced knowledge and ability in active listening, deductive/inductive reasoning, critical thinking, negotiating, diplomacy and problem‐solving skills Ability to properly interpret and make sound decisions in accordance with loss prevention, claims, regulations and policies | Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project | Excellent oral and written communication skills to convey information effectively High‐level judgment and decision‐making abilities | Self‐motivated and excellent organizational and time management skills |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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