Dir Security Ops

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dir Security Ops

Job Code:

19197

Profile Title:

19197 Dir Security Ops

Grade / Band:

L3

FLSA Status:

Exempt

The Director of Security Operations is responsible for ensuring the effective and efficient operation of the Security Department to  maximize the safety of employees and guests enabling the highest guest and employee engagement goals. They will provide security  direction for major events, special projects, security risks and threat analysis for their assigned MGM Resorts International property or  venue. In addition, this role will focus on positively impacting property or venue wide profitability with strong leadership and the  ability to influence, make sound judgements, and hold superior interpersonal decision making and problem-solving skills.

Directs the day-to-day security operations to include staffing, training, event management, incident response, and administration.

Evaluate ongoing security operations training to include standard operating procedures, preliminary investigations, emergency procedures, management, fire and life safety training, and guest service, implementing changes to procedures and policies to close service and operational gaps.

Ensure compliance with MGMRI policies, federal, state, and local laws, and effectively communicate policy and procedure changes to property and security operations to maintain compliance.

 Ensure the property or venue, and other areas of responsibility are patrolled consistently including managing a fleet of resources, overseeing the property security operations programs such as the Lost and Found program, and monitor all areas of the property to consistently ensure preventative measures are enforced.

Assists with the COS with critical threat identification, intelligence gathering and analysis at a property level, monitoring incidents and accessing information to determine what impact those incidents may have on the company, employees, customers, and facilities.

Build and develop highly effective teams through recruiting, training/certification programs, coaching, performance reviews and professional development. Identify and implement security industry personnel best practices, methods, and equipment to meet and/ or exceed performance requirements and standards.

Strategies with key internal stakeholders in cross-functional CoEs to develop both short-term and long-term solutions to create unique guests experiences.

Performs other job-related duties as requested.

Proof of eligibility to work in the United States

Bachelor degree or equivalent experience and 4+ years of prior relevant experience

Bachelor's Degree or equivalent experience

PlusfouryearsofmanagementexperienceinSecurityorcloselyrelatedfield

Required

7+ Years of Prior Relevant Experience

Management of Security or closely related field.

Required

Previous leadership experience working in a similar resort and gaming setting.

Preferred

Law Enforcement or Military formal leadership experience leading large teams at the division level.

Preferred

Bilingual

Preferred

Successfully attend and pass CPR/AED response simulation as a condition of employment.

Proven leadership skills, strategic thinking, and critical decision making.

Ability to deescalate situations, both verbally and physically, in potentially violent situations.

 Excellent communication and collaboration skills.

Ability to effectively communicate in English, both oral and written forms.

Ability to learn and utilize computer systems and software, such as Microsoft Word, Teams, Excel, and Power Point.

Excellent Guest Service skills.

Self-motivated with the ability to meet department goals and leadership expectations.

Balancing

Bending

X

Carrying __pounds

X

30

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Crawling

X

Crouching

X

Distant vision

X

Driving - auto/van

X

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

30

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

24

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

X

Analytical

X

Clerical

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

X

Repetition

X

Safety hazards

X

Tight deadlines

X

Working conditions

Writing - simple

X

Writing - complex