HRTMS Job Description Management
| Mgr Exec Protection J o b D e s c r i p t i o n | | |
Job Profile Title: | Mgr Exec Protection | Job Code: | 19207 | Profile Title: | 19207 Mgr Exec Protection | Grade / Band: | L1 | FLSA Status: | Exempt | The Emergency Response Team Manager will have primary oversight for the Emergency Response Team Officers (ERTO) program. The Emergency Response Team Manager will be responsible for selection and training (initial and ongoing) of Emergency Response Team Officers. This will include the development and continued maintenance of the requisite training and qualification standards ensuring compliance with local, state, and federal law, while adhering to company policies and procedures. The Emergency Response Team Manager will provide direct oversight of scheduling and day to day operation of each officer under their purview. This will include direct coordination with each property's Security Management team to ensure proper staffing levels are maintained in accordance with company and program objectives. All duties are to be performed in accordance with departmental and company policies, practices, and procedures. | | | | | |
Principal Duties & Responsibilities | Partner with the ERT Senior Managers and Executive Director in the development and management of ERTO services strategies. | Provide initial and continuing education training in topics related but not limited to: Force Protection, Anti- Terrorism, Use of Force, Firearms Training and Defensive Tactics. | Communicate with Property Security Management regarding the daily operations of the Emergency Response Team Officers. | Lead investigative efforts related to security matters. | Drive and operate company vehicles, trucks, and motorized carts to respond to incidents on and off properties. | Handle administrative issues including scheduling, attendance, and training. Maintain up to date records on training, licenses, and permit requirements. | Ensure the Company has a consistent approach utilizing ‘best security practices’ for security related incidents and plan how security matters and emergency situations will be handled. | Provide oversight and direction of the Emergency Response Team Officers, including mentorship, problem resolution, coaching, and create a culture enabling development of high-performing individuals. Instill importance of development plans and develop succession plans for future team growth. | Recruit, evaluate and select Emergency Response Team Officers | Inspect and maintain equipment and supplies to include uniform, firearms, ammunition, and related equipment. Review the appearance of the Emergency Response Team Officers to ensure they meet the company’s appearance standards. | Direct and manage the team to respond to emergency situations including in-progress acts of violence, crisis, weapons incidents, explosive incidents, natural disasters, and a wide range of issues posing a hazard to lives and/or property using the appropriate escalation of force up to and including armed response by following established protocol. Direct and manage covert surveillance operations. | Oversee, direct and manage serious emergencies by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures | ERT Managers may be called into duty as needed, therefore candidates are required to maintain an appropriate level of physical fitness, knowledge of crisis response and tactical maneuvers, and firearms proficiency, and must attend all mandatory legal, tactical, defensive tactics, first aid, CPR, firearms, and other training as a condition of continued employment. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | | A United States accredited law enforcement academy or comparable course of instruction. | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 5+ Years of Prior Relevant Experience | Creditable experience gained through service as a federal, state, or local law enforcement officer; through service as a military police officer; or on a military special operations team as an operator specializing in counter-terrorism or dignitary protection; in other work such as a Special/Security Police Officer (SPO) that provided the required knowledge and skills of law enforcement operations, practices, techniques, and judicious use of force, to include firearms; or MGMRI Emergency Response Team Officer. | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Graduation from an accredited law enforcement academy or comparable course of instruction. | Required | Background and certification as a Use of Force/Firearms instructor from credible agency | Required | Previous documented experience to include recurrent “use of force decision making” in an armed, public facing capacity, as well as training in the de-escalation of and deliberative escalation of force | Required | HR218 qualification or ability to obtain CCW certification | Required | Advanced training/instructor certification in firearms, force protection, anti-terrorism, defensive tactics, active shooter, and/or behavioral detection techniques | Preferred | Strong leadership background in law enforcement or related creditable field | Preferred | Preferably accredited law enforcement or military instructor certification. | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Effective communication and analytical skills including the ability to evaluate, compile, coordinate, and disseminate information, make sound judgments, and respond accurately and quickly to changing situations, strong leadership, and management background. | Successfully attend and pass CPR/AED response simulation as a condition of employment | Strong organizational skills with attention to detail and quality. | Proficiency in Microsoft Office, Power Point, and other relevant software. | Knowledge of applicable and relevant laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, related to security operation. | Strong critical thinking skills to include deductive and inductive reasoning. | Ability to evaluate and solve complex problems. | Strong analytical and investigative skills. | Able to lead and mentor a team. | Able to effectively communicate in English, in both written and oral forms. | Strong tactical decision-making skills. | Ability to learn, demonstrate proficiency and effectively use of team tactics, defensive tactics, and safe handling, proficiency, and judicious use of firearms and less-than-lethal force alternatives as appropriate. | Ability to manage, direct and execute evacuation procedures to aid guests and employees during an emergency. | There are many physical aspects of the essential functions, including the ability to move from location to location at appropriate speeds, the ability to carry or move another individual, including one who may be injured, the ability to physically engage with a person who is threatening others and the ability to accurately handle and shoot a weapon. Candidates are required to successfully complete the Training Course, maintain an appropriate level of physical fitness, tactical, and firearms proficiency, and attend and pass all recurring mandatory legal, tactical, defensive tactics, first aid, CPR and CPR/AED response simulation, firearms and other training as a condition of continued employment. | Ability to operate assigned equipment; Ability to perform additional specialized skill/duties may be required (i.e., Firearms/Tactical/Defensive Tactics/Active Shooter Instructor, Executive Protection/VIP/Special Assignment escorts, etc.). | This position requires in certain circumstances moderate to arduous physical exertion and/or duties of a hazardous nature as well as frequent involvement in stressful situations |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | X | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 50 | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | | | | X | | | Crawling | | | | X | | | Crouching | | | | X | | | Distant vision | | | | X | | | Driving - auto/van | | | | X | | | Driving - limousine | X | | | | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | X | | | Hearing/Listening | | | | X | | | Kneeling | | X | | | | | Lifting __pounds | | | | X | | 50 | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | X | | | Typing __w.p.m. | | X | | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | X | | | | Extreme heat | | | X | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - low to high | | | | X | | Office conditions | | | | X | | Outdoors | | | | X | | Restricted area | | | | X | | Shifts | X | | | | | Smoke | | | | X | | __% Travel | | | | | | Vibration | | | | X | | Wet/Humid | | | | X | | Live Stream/ Video Recording | X | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | X | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | X | | | | | Math skills - basic | | | | X | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Safety hazards | | | | X | | Tight deadlines | | | | X | | Working conditions | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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