Mgr Security

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Mgr Security

Job Code:

19216-1

Profile Title:

19216-1 Manager Security Administration

Grade / Band:

L1

FLSA Status:

Exempt

The Manager of Security Administration is responsible for overseeing the effective and efficient operation of their assigned property, venue, and/or security team to maximize the safety of employees and guests. They will oversee personnel, processes, and procedures for their assigned property lost and found function and other administrative responsibilities that are the responsibility of the Security department.

Develops and manages Lost and Found and support staff team members during day‐to‐day operations and activations to include creating schedules, work assignments, payroll, PTO, training and evaluating clerks, and administering progressive discipline. Create a work environment that uses recognition and performance feedback to promote teamwork and mutual respect.

Manage day‐to‐day administrative transactions related to HR activities for the Security Operations division including position requests, job postings, hiring, terminations, onboarding, payroll, PTO, training and evaluations, and progressive discipline.

Execute ordering needs for Security Operations division and manages purchase orders, invoicing, and other purchasing related processes and audits and reconciles purchases against the division expense reports.

Manages department files and documentation coordinating storage of documents in accordance with department and company policies and procedures and all applicable document retention regulations.

Understand and promote compliance with MGMRI policies, and federal, state, and local laws and effectively communicate policy and procedure changes to security operation teams to maintain compliance. Give suggestions and recommendations, as appropriate, for improvements to policies and procedures.

Execute department strategic goals and operational tactics to deliver excellent safety service using feedback and data with a proactive approach to ensure a maximum level of guest service and satisfaction throughout the property or venue is achieved and maintained.

Partners with security operations leadership to provide logistical support for assigned team member compliance trainings and certifications, systems trainings, and applicable standard operating procedure and service standard trainings.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree or equivalent experience

Required

2+ Years of Prior Relevant Experience

Security operations, administrative operations, government, or private industry experience in the security field

Required

Previous leadership experience in a similar or related setting.

Preferred

Previous experience working in a similar resort setting.

Preferred

Bilingual, English as the Primary or Secondary language.

Preferred

Ability to lead and mentor a team.

Strong comprehension skills for understanding information, security best practices, and applying knowledge to different scenarios.

Ability to communicate effectively in English, in both written and oral forms.

Interpersonal skills and ability to work effectively in a team environment.

Excellent planning, time management, decision making, presentation, and organization skills to meet deadlines.

Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint).

Ability to build trust and commitment by modeling and reinforcing internal and external service excellence for employees and demonstrating best practices.

Ability to demonstrate business acumen by clarifying priorities, holding others accountable, and using knowledge of current property and corporate initiatives to understand and improve business results.

Ability to champion innovation, change, and diversity by influencing and addressing resistance to change, taking appropriate risks, and recognizing initiative shown by employees.

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex