HRTMS Job Description Management
| Dir Entertainment J o b D e s c r i p t i o n | | |
Job Profile Title: | Dir Entertainment | Job Code: | 19237 | Profile Title: | 19237 Dir Entertainment | Grade / Band: | L3 | FLSA Status: | Exempt | The Director of Entertainment is responsible for providing leadership, oversight, and integration of all initiatives and directives developed through the Entertainment COE for the assigned properties' Entertainment divisions, encompassing a combination of technical production, box office, and showroom management teams. In Collaboration with the Entertainment COE, the Director will execute on the strategic direction of the property entertainment venues with accountability for staffing, guest service, employee engagement, and profitability of the Entertainment division for assigned properties. | | | | | |
Principal Duties & Responsibilities | Establishes and directs the execution of the operating plan for assigned venues, consistent with the strategic vision of the Entertainment division and the properties. | Oversee theater operations and various technical aspects of venues under their direction including all maintenance and repairs. Collaborate with development team to create and plan new entertainment concepts and execute on established plans. | Oversee property ticketing sales and management of box offices for venues assigned, maintaining twoway dialogue with corporate ticketing on inventory and yield management. | Oversee production elements of various nonticketed events. This includes all band/act setups and teardowns. Strong collaboration with property based special events teams to execute on their established strategies for other events (e.g. casino tournaments and brand activation events). | Manage monthly/annual departmental budget/forecast; provide supporting documentation for senior management’s review, when necessary. Monitor departmental expenditures, prepare justification for budget variations, and project increases for new projects. Recommend capital expenditures to maintain optimal operating environment. | Manage client and property stakeholder relationships and crossfunctional interfaces at multiple levels within the Entertainment division and throughout the Company. | Drive employee engagement and guest experience through coaching, training and development. | Perform other jobrelated duties as requested. |
Required for All Jobs | Performs other job-related duties as requested. | Proof of eligibility to work in the United States |
Education and Experience | Bachelor degree or equivalent experience and 4+ years of prior relevant experience |
Education | Education Level | Education Details | Required/ Preferred | | Theater, Business or related field. | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 4+ Years of Prior Relevant Experience | Production, showroom or entertainment operations experience. | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Experience with budgeting, profit and loss statements, labor costs, purchasing, forecasting, and capital project management. | Required | Previous experience managing a Showroom and Box Office. | Preferred | Previous experience working in a similar resort Experience. | Preferred | Previous experience managing employees under a collective bargaining agreement. | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Ability to effectively achieve business unit goals and objectives by implementing strategic and operational plans, budgets and best practices. | Ability to actively influence and drive collaboration with individuals or groups at various levels within and outside of the organization. | Ability to provide leadership and direction contributing to the success of the organization through engaging, developing and mentoring individuals and teams. | Excellent organizational skills; able to function under time constraints and deadlines with attention to detail. | Professional appearance and demeanor. | Ability to communicate effectively in English, in both written and verbal forms. | Ability to work varied shifts, including weekends and holidays. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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