Sr Mgr Cage

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Sr Mgr Cage

Job Code:

19368

Profile Title:

19368 Sr Mgr Cage

Grade / Band:

L2

FLSA Status:

Exempt

The Senior Manager of Cage Operations ensures that departmental and functional procedures, internal controls, and reporting conform to company procedures, corporate policies, and state and federal regulations and statutes while directing specific areas within the overall cage department operation. The Manager works to ensure processes are operating effectively and efficiently, implementing best practices and improvements per corporate standards, evaluates new products, service, and technology and maintains knowledge of current and evolving industry trends.

Operate efficient and cost-effective operation; including labor management, supervision of all aspects of services and control environment; evaluating staffing levels in accordance with business demand while monitoring and reporting changing business needs

Coordinate hiring, scheduling, staffing, and ensures resolution for payroll issues

Ensure the delivery and measurement of guest service consistent with the Company’s S.H.O.W service standards and brand attributes

Guides and influence people, processes, and resources to support the best interests of the business. Builds and maintains trusting relations and communication with the Corporate Treasury, Finance Shared Services Audit, and Corporate Compliance teams

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma or GED

Required

Bachelor's Degree

Required

2+ Years of Prior Relevant Experience

Casino experience

Required

4+ Years of Prior Relevant Experience

Casino cage management experience

Preferred

3+ Years of Prior Relevant Experience

Management experience

Preferred

Previous experience working in a similar resort setting

Preferred

Demonstrates Business Acumen and Sound Decision Making: Sets direction and makes informed decisions that enhance financial and operational performance. Demonstrates highly effective critical thinking skills. Seeks out and leverages information and data to inform business strategies.

Leads and Develops a High-Performing, Inclusive, and Diverse Workforce: Creates a culture of high- performance and employee engagement. Assesses skills of team members and provides developmental opportunities to enhance current and future performance. Holds self and others accountable and enforces high standards. Coaches and mentors others and provides candid and constructive feedback. Leverages employee differences and diversity of thought.

Champions Innovation and Change: Creates an environment in which creativity and innovation are the norm and change is not only accepted but encouraged. Takes appropriate risks and encourages others to do so. Demonstrates an ability to facilitate and lead through change.

Partners and Collaborates with Others: Proactively seeks input from others, leveraging diversity and individual expertise.  Communicates effectively, providing the right message to the right audience at the right time. Develops, maintains, and leverages a network built on trust within and outside of the company in support of initiatives. Demonstrates tact and diplomacy, and honors commitments to others.

Exemplifies Leadership Integrity and Courage: Sets a forward-thinking vision and drives the organization to meet that vision.  Makes difficult or unpopular decisions for the good of the business. Displays personal resilience

and is not discouraged by resistance or obstacles. Demonstrates ethical behavior and integrity regardless of the situation.  Exhibits professionalism, flexibility, confidence, and composure.

Pursues Personal Development: Is intellectually curious and continually seeks self-improvement. Actively asks for and acts upon feedback from others. Consistently works to enhance leadership skills, technical skills, and community involvement.

Inspires a Values-Based Culture: Understands, communicates, and acts in accordance with the company’s core values (teamwork, integrity, and excellence) and demonstrates their connection to the success of the business. Incorporates Corporate Social Responsibility pillars (volunteerism and philanthropy, diversity and inclusion, and sustainability) into the business culture.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X