HRTMS Job Description Management
| Hotel Sales Mgr J o b D e s c r i p t i o n | | |
Job Profile Title: | Hotel Sales Mgr | Job Code: | 19614 | Profile Title: | 19614 Hotel Sales Mgr | Grade / Band: | IC2 | FLSA Status: | Exempt | It is the responsibility of the Manager Hotel Sales to screen and secure Group bookings for MGM Resorts International properties. Rooms and Catering revenue will be the primary measurement. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices and procedures. | | | | | |
Principal Duties & Responsibilities | ∙ Manage incoming leads for prospective business, provides sales, services and coordination of group events on behalf of MGM Resorts. | ∙ Develop sales opportunities with strategic partners to grow event revenue opportunities. | ∙ Evaluates the viability of proposed business and provides recommendations to the corporate executive team. | ∙ This position is responsible for identifying new and repeat group/convention business. | ∙ Researches and generates convention and hotel bookings in an assigned market and achieves an effective sales goal in room night quotas, telephone calls, site inspections, lead room nights and correspondence. | ∙ Creates awareness and actively sells MGM Resorts International through actively seeking out opportunities for Sales trips, attends conferences, tradeshows, sales missions and networking meetings to promote convention business and drive repeat business. | ∙ Hosts prospective clients visiting to the properties including customer entertainment such as dining in hotel restaurants and accompanying clients to shows. | ∙ Develops and implements recommendations to maximize revenue streams at MGM Resorts International properties. | ∙ Develop and leverage relationships with clients, property Catering, AV, and Convention Sales and Services. | ∙ Maintain an understanding of property meeting space, outlets, and venue capabilities for group/convention opportunities. | ∙ Responsible for ensuring databases are up to date with status and client follow up is timely. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelors Degree | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | Experience in a hotel/resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | ∙ Proficient in PC software (Stratus, Windows, Excel, MS Word, Daylight and Microsoft Exchange) | ∙ Effective listening abilities with strong judgment skills | ∙ Maintain a professional image and enthusiastic demeanor at all times, especially when traveling on business | ∙ Excellent customer services skills | ∙ Organizational skills to function effectively under time constraints, within established deadlines and with attention to detail | ∙ Must have interpersonal skills to deal effectively with all business contacts | ∙ Must be able to communicate effectively in English both verbal and written |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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