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Hotel Sales Mgr

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Hotel Sales Mgr

Job Code:

19614

Profile Title:

19614 Hotel Sales Mgr

Grade / Band:

IC2

FLSA Status:

Exempt

It is the responsibility of the Manager Hotel Sales  to screen and secure Group bookings for  MGM Resorts International properties.  Rooms and Catering revenue will be the primary measurement. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices and procedures. 


Principal Duties & Responsibilities

∙ Manage incoming leads for prospective business, provides sales, services and coordination of group events on behalf of  MGM Resorts.

∙ Develop sales opportunities with strategic partners to grow event revenue opportunities.

∙ Evaluates the viability of proposed business and provides recommendations to the corporate executive team.

∙ This position is responsible for identifying new and repeat group/convention business.

∙ Researches and generates convention and hotel bookings in an assigned market and achieves an effective sales goal in  room night quotas, telephone calls, site inspections, lead room nights and correspondence.

∙ Creates awareness and actively sells MGM Resorts International through actively seeking out opportunities for Sales trips,  attends conferences, tradeshows, sales missions and networking meetings to promote convention business and drive  repeat business.

∙ Hosts prospective clients visiting to the properties including customer entertainment such as dining in hotel restaurants and  accompanying clients to shows.

∙ Develops and implements recommendations to maximize revenue streams at MGM Resorts International properties.

∙ Develop and leverage relationships with clients, property Catering, AV, and Convention Sales and Services.

∙ Maintain an understanding of property meeting space, outlets, and venue capabilities for group/convention opportunities.

∙ Responsible for ensuring databases are up to date with status and client follow up is timely.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

Bachelors Degree

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

1+ Years of Prior Relevant Experience

 

Required


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience in a hotel/resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

∙ Proficient in PC software (Stratus, Windows, Excel, MS Word, Daylight and Microsoft Exchange)

∙ Effective listening abilities with strong judgment skills

∙ Maintain a professional image and enthusiastic demeanor at all times, especially when traveling on business

∙ Excellent customer services skills

∙ Organizational skills to function effectively under time constraints, within established deadlines and with attention to detail

∙ Must have interpersonal skills to deal effectively with all business contacts

∙ Must be able to communicate effectively in English both verbal and written


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

X

 

 

 

Carrying 10 pounds

 

 

X

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X