HRTMS Job Description Management
| Hotel Sales Mgr J o b D e s c r i p t i o n | | |
Job Profile Title: | Hotel Sales Mgr | Job Code: | 19614-1 | Profile Title: | 19614-1 Sales Manager | Grade / Band: | IC2 | FLSA Status: | Exempt | The primary role of the Sales Manager is to negotiate and contract room rates and meeting space for mid‐size group events from 75‐300+ rooms on peak nights. It is the responsibility of the Manager to identify new business and maintain and manage existing accounts, secure future business opportunities within their respective markets and increase revenues through making sales trips, attending conferences, tradeshows, and other industry functions to create awareness and promote group business. | | | | | |
Principal Duties & Responsibilities | Evaluate and manage inquiries through pre‐qualifications, rate negotiations, issue proposals and contracts, process bookings, and follow up appropriately with established and prospective clients all in accordance with established departmental policies and procedures. | Develop and grow new and existing accounts to meet and exceed revenue goals by prospecting, making sales calls, entertaining and conducting site inspections; all through persuasive verbal and written communication. | Represent company at tradeshows, client & industry events and maintain consistency within the corporate standard. | Identify and develop opportunities to maximize revenue by selling all facets of the hotel. | Provide input and execute strategic plan for assigned geographic territory consistent with department goals. | Create and maintain a work environment which promotes teamwork across MGMRI properties/departments, performance, feedback, recognition, mutual respect, and employee satisfaction. | Perform all duties in compliance with departmental and Hotel policies, practices, legal requirements, and procedures. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree or equivalent experience | Related experience. | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Hospitality or sales. | Required | 3+ Years of Prior Relevant Experience | Hospitality or sales. | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Amadeus experience. | Preferred | Previous sales experience working in a similar hotel/resort setting. | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Excellent customer services skills. | Skills to funcƟon under Ɵme constraints within deadlines and aƩenƟon to detail. | Ability to effectively communicate in English, in both oral and written forms. | Must possess excellent written, verbal, and interpersonal communication skills. | Professional appearance and demeanor. | Knowledge Word, Excel, PowerPoint, Outlook. | Ability to negotiate, sell and influence clients and hotel guests. | Achieve established monthly individual, room night, and revenue goals. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | X | | | Carrying __pounds | | | | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | X | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | X | | | Kneeling | | | | X | | | Lifting __pounds | | | | | | | Near vision | | | | | | | Normal vision | | | | X | | | Pushing/Pulling | | | | | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | X | | | Typing __w.p.m. | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | | | Extreme heat | | | | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | X | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | X | | | Vibration | | | | | | Wet/Humid | | | | | | Live Stream/ Video Recording | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | | | | | | Math skills - basic | | | | X | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | | | Repetition | | | | X | | Safety hazards | | | | | | Tight deadlines | | | | X | | Working conditions | | | | | | Writing - simple | | | | X | | Writing - complex | | | | | | | | | | | | | | | | |
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