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Hotel Sales Mgr

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Hotel Sales Mgr

Job Code:

19614-1

Profile Title:

19614-1 Sales Manager

Grade / Band:

IC2

FLSA Status:

Exempt

The primary role of the Sales Manager is to negotiate and contract room rates and meeting space for mid‐size group events from 75‐300+ rooms on peak nights. It is the responsibility of the  Manager to identify new business and maintain and manage existing accounts, secure future business opportunities within their respective markets and increase revenues through making sales  trips, attending conferences, tradeshows, and other industry functions to create awareness and promote group business.


Principal Duties & Responsibilities

Evaluate and manage inquiries through pre‐qualifications, rate negotiations, issue proposals and contracts, process bookings, and follow up appropriately with established and prospective clients all  in accordance with established departmental policies and procedures.

Develop and grow new and existing accounts to meet and exceed revenue goals by prospecting, making sales calls, entertaining and conducting site inspections; all through persuasive verbal and  written communication.

Represent company at tradeshows, client & industry events and maintain consistency within the corporate standard.

Identify and develop opportunities to maximize revenue by selling all facets of the hotel.

Provide input and execute strategic plan for assigned geographic territory consistent with department goals.

Create and maintain a work environment which promotes teamwork across MGMRI properties/departments, performance, feedback, recognition, mutual respect, and employee satisfaction.

Perform all duties in compliance with departmental and Hotel policies, practices, legal requirements, and procedures.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

Bachelor's Degree or equivalent experience

Related experience.

Required


Work Experience

Experience

Experience Details

Required/
Preferred

1+ Years of Prior Relevant Experience

Hospitality or sales.

Required

3+ Years of Prior Relevant Experience

Hospitality or sales.

Preferred


Additional Requirements

Details

Required/
Preferred

Amadeus experience.

Preferred

Previous sales experience working in a similar hotel/resort setting.

Preferred


Knowledge, Skills and Abilities

KSAs

Excellent customer services skills.

Skills to funcƟon under Ɵme constraints within deadlines and aƩenƟon to detail.

Ability to effectively communicate in English, in both oral and written forms.

Must possess excellent written, verbal, and interpersonal communication skills.

Professional appearance and demeanor.

Knowledge Word, Excel, PowerPoint, Outlook.

Ability to negotiate, sell and influence clients and hotel guests.

Achieve established monthly individual, room night, and revenue goals.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

 

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

 

 

 

Near vision

 

 

 

 

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

 

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

 

 

Exposure to fumes / odors

 

 

 

 

 

Extreme cold

 

 

 

 

 

Extreme heat

 

 

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

 

 

Noise levels - low to high

 

 

 

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

 

 

Smoke

 

 

 

 

 

__% Travel

 

 

X

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

 

 

Live Stream/ Video Recording

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

X

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

X

 

Writing - complex