HRTMS Job Description Management
| Dir National Casino Marketing J o b D e s c r i p t i o n | | |
Job Profile Title: | Dir National Casino Marketing | Job Code: | 19630 | Profile Title: | 19630 Dir National Casino Marketing | Grade / Band: | L3 | FLSA Status: | Exempt | It is the primary responsibility of the Director National Marketing to effectively market, evaluate, recruit, establish and maintain a professional relationship with high-end casino guests and Casino Marketing Executives alike for property. All duties are to be performed in accordance with MGM Resorts International polices practices and procedures. | | | | | |
Principal Duties & Responsibilities | Assist in making decisions regarding credit, comping, and airfare for entire department/cross property | Assist in planning and organizing marketing trips to promote the property with upcoming casino events, concerts and boxing events | Assist in developing and maintaining operational procedures for quality and quantity standards to ensure maximum resort experience to all guests | Implement new policies and procedures that increase efficiency in National Marketing | Compile and analyze data lists for casino and property trends | Research data and trends and implements courses of action to reduce costs and maximize revenues | Monitor performance of all Casino Marketing Executives; develop, counsel and evaluate as necessary | Develop schedules and staffing for all areas of departmental operation | Identify and resolves inefficiencies/problems that affect National Marketing | Prepare monthly/annual departmental budget/forecast and provides supporting documentation for senior management’s review, when necessary | Monitor departmental expenditures; prepares justification for budget variations and projected increases for new projects | Work in conjunction with National Marketing, Marketing Executives and property personnel to assist and facilitate qualified in-house casino customers | Respond to guest correspondence and/or guest concerns in a professional and timely manner, achieving positive guest/problem resolution |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 4+ Years of Prior Relevant Experience | | Required | 7+ Years of Prior Relevant Experience | Experience in Casino Marketing, Player Development, or related field in a major casino/resort complex, with extensive management experience | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Previous experience working in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Basic working knowledge of computer programs such as Players Club, Opera, SQL and/or Aprimo | Previous experience with developing policies and procedures | The ability to work in a fast-paced, busy and somewhat stressful environment, maintain physical stamina and proper mental attitude and ability to deal effectively with management, employees and outside contacts while working under pressure and meeting deadlines | Excellent communication skills in both oral and written form in order to properly present reports to senior-level management on a daily basis | Must have interpersonal skills to deal effectively with all business contacts. | Maintain a professional, neat and well-groomed appearance, adhering to Mirage standards as well as professional demeanor | Ability to research and resolve issues professionally and effectively |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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