International Marketing Sr Exec

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

International Marketing Sr Exec

Job Code:

19645

Profile Title:

19645 International Marketing Sr Exec

Grade / Band:

IC4

FLSA Status:

Exempt

It is the primary responsibility of the Executive Director International Marketing to maintain a customer base while using appropriate  judgment to make decisions regarding casino customer requests.

Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve low amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).

Charged with taking into a larger role of developing property’s customer base to increase customer development efforts.

Authorize and grant low amount of marker authorization limits to qualifying customers.

Understand process for critical business decisions regarding customer credit lines, allowances, and comps.

Manage casino patrons to profitable levels.

Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate  qualified in-house casino customers.

Attend special event functions when appropriate to promote marketing efforts and greet customers.

May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.

Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for  information about such guests in accordance with company policies.

Resolve customer disputes and complaints to the satisfaction of the customer and the company.

Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor degree or equivalent experience and 5+ years of prior relevant experience

Bachelor's Degree or equivalent experience

A related field,

Required

5+ Years of Prior Relevant Experience

Management experience in the casino marketing industry

Required

Must be able to communicate effectively in the language from assigned region:

 • Far East Marketing –Mandarin and/or Cantonese etc.

 • Japan Marketing –Japanese

 • Latin America Marketing –Spanish and/or Portuguese etc.

 • Korea Marketing –Korean

 • India Marketing –Gujarati, Urdu and/or Hindi etc.

 • Europe/Middle East Marketing –French, Italian, Arabic, Farsi, German, and/or Turkish etc.

Required

Previous experience working in a similar resort setting.

Preferred

Able to work in the fast pace environment.

Able to work as a team with co-workers.

Demonstrates marketing functional attributes (competencies).

Demonstrates excellent customer service skills.

Demonstrates savvy interpersonal skills to effectively communicate with all business contacts.

Shows flexibility in working a variety of shifts.

Demonstrates and maintains a professional, neat and well-groomed appearance adhering to MGM Resorts International  Marketing standards.

Able to travel domestically or internationally occasionally to meet existing customer base.

Must be able to communicate effectively in English, in both written and oral forms.

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex