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Dir Beverage

J o b D e s c r i p t i o n

Job Profile Title:	Dir Beverage
Job Code:	19712
Profile Title:	19712 Dir Beverage
Grade / Band:	L3
FLSA Status:	Exempt
Provide direction and leadership for the Beverage and Cocktails team consistent with the MGM brand. They are responsible for leading the beverage management team in achieving the operational and financial goals of each beverage venue, monitoring the performance, scheduling and training of the staff, maintaining the facilities in accordance with MGM Resorts service standards, and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance with company policies and procedures.

Principal Duties & Responsibilities
Oversee leadership in the development and monitoring of beverage operations, fiscal budgets, guest service standards, and marketing strategies to produce both short-term and long-term profitability. Establish par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business.
Oversee implementation of policies, operating procedures, training programs, directives, menus, work schedules, rules and regulations for the beverage staff and personnel.
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage.
Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Interview, select, train, supervise, counsel and coach beverage staff for the efficient operation of the outlet. Drive employee engagement through coaching, training, and development.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
4+ Years of Prior Relevant Experience	in the direction and management of employees in a similar environment	Required
2+ Years of Prior Relevant Experience	in wine/beverage service and/or high-volume bar service	Required

Additional Requirements
Details	Required/ Preferred
Previous experience managing employees under a collective bargaining agreement.	Preferred
Previous experience working in a similar resort setting.	Preferred
Ability to communicate in Spanish and or Asian Languages.	Preferred

Knowledge, Skills and Abilities
KSAs
Complete knowledge of health and safety regulations.
Knowledge of all beverage products, menu items and equipment used to perform these duties.
Working knowledge of Point of Sale (POS) systems and operations.
Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
Strong overall knowledge of beverage preparation and presentation.
Ability to work varied shifts, including weekends and holidays.
Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts.
Excellent customer service skills.
Able to lead and mentor a team.
Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail.
Effective listening abilities and be able to make strong judgment calls.
Working knowledge of Microsoft Word and Excel.
Ability to effectively communicate in English, in both oral and written forms.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X