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Dir Restaurants

J o b D e s c r i p t i o n

Job Profile Title:	Dir Restaurants
Job Code:	19713
Profile Title:	19713 Dir Restaurants
Grade / Band:	L3
FLSA Status:	Exempt
The Director of Restaurants will support the Property VP Food & Beverage in providing direction and leadership for their assigned Restaurant Venues and teams consistent with the MGM brand. They are responsible for leading the restaurant management teams in achieving the operational and financial goals of their assigned venues, monitoring the performance, scheduling and training of the staff, maintaining the facilities in accordance with MGM Resorts service standards, and ensuring high customer satisfaction and an exceptional dining experience. All duties are performed in accordance with company policies and procedures.

Principal Duties & Responsibilities
Oversee assigned venue restaurant leadership, including establishment and achievement of profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
Oversee the implementation and execution of policies, operating procedures and training programs, directives, menus, work schedules, rules and regulations for the restaurant staff
Interview, select, train, supervise, counsel and coach restaurant staff for the efficient operation of the outlet. Drive employee engagement through coaching, training, and development
Regularly review and evaluate the degree of customer satisfaction of their assigned outlets, to recommend and provide feedback on new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such change
Utilize resources provided by COE’s to manage sales, drive profits, manage labor, and control expenses

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
4+ Years of Prior Relevant Experience		Required

Additional Requirements
Details	Required/ Preferred
Previous experience managing employees under a collective bargaining agreement	Preferred
Previous experience working in a similar resort setting	Preferred
Ability to communicate in Spanish and or Asian Languages	Preferred

Knowledge, Skills and Abilities
KSAs
Thorough knowledge of all aspects of food and beverage concept planning, productions, presentation, service and controls
Ability to develop and maintain effective operational processes designed to attain maximum operating efficiency while ensuring adherence to established guest service standards across multiple restaurant concepts
Ability to actively influence and drive collaboration with individuals or groups at various levels within and outside of the organization
Ability to provide leadership and direction contributing to the success of each restaurant through engaging, developing and mentoring individuals and teams
Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
Professional appearance and demeanor

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X