Sr Mgr Exec Chef Pastry

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Job Profile Title:

Sr Mgr Exec Chef Pastry

Job Code:

19719

Profile Title:

19719 Sr Mgr Exec Chef Pastry

Grade / Band:

L2

FLSA Status:

Exempt

The Executive Pastry Chef is responsible for all aspects of the management of the pastry operations. They provide direction and leadership for the pastry team consistent with the MGM brand. They are responsible for leading the team to achieve the operational  and financial goals of the department; maintaining recipe, inventory and supply management for the pastry kitchen; overall cost  controls; monitoring the performance, scheduling and training of the staff; executing initiatives as implemented by property F&B  leadership; maintaining the facilities in accordance with MGM Resorts service standards; and ensuring high customer satisfaction and  an exceptional guest experience. All duties are performed in accordance with company policies and procedures. 

Owns, leads and oversees daily pastry shop operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution and development of menu strategies to produce both short‐term and long‐term profitability. Represent the pastry shop in divisional, property or corporate meetings

Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the pastry staff

Owns department execution of F&B and/or company‐wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness within all areas of the kitchen. Responsible for completion of all company compliance training for staff

Manages Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance  feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and  succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third  party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements

Interacts with internal/external guests to ensure satisfaction and product quality. Reviews BEOs, SEOs and MEOs daily to ensure that orders executed upon. Reacts to any feedback on guest complaints and takes any appropriate action. Collaborate with divisional Directors, Executive Chefs, and pastry team to ensure a seamless execution of product delivery between kitchens inclusive of time standards, recipe specifications, and quality

Maintains excellent knowledge of property’s food & beverage products, menu items and equipment used to perform duties

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Preferred

2+ Years of Prior Relevant Experience

Required

Previous experience managing employees under a collective bargaining agreement

Preferred

Previous experience working in a pastry kitchen or high‐volume luxury restaurant

Preferred

Complete knowledge of health and safety regulations

Knowledge of all products, menu items and equipment used to perform these duties

Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs

Strong overall knowledge of menu preparation and presentation

Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts

Excellent customer service skills

Able to lead and mentor a team

Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail

Work in a fast‐paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X