Sr Mgr Exec Steward

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Sr Mgr Exec Steward

Job Code:

19722

Profile Title:

19722 Sr Mgr Exec Steward

Grade / Band:

L2

FLSA Status:

Exempt

It is the responsibility of the Executive Steward to manage the Stewarding department by overseeing property operations. All duties  are to be performed in accordance with departmental and MGM Resorts policies, practices, and procedures. 

Oversee daily operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations.

Achieve all service, financial and human resources goals set forth by the management.

Manage Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements.

Assist in reviewing monthly department P & L and budget. Analyze and address areas concern and define needs for improvement. Find ways to improve P & L results and communicate with stewarding managers accordingly to implement changes and plans of action.

Maintain staffing levels within department allocations.

Plan training procedures of department personnel.

Assist with coordinating and communicating with all outside vendors and services, to include the Health Department and all  other regulatory departments.

Assist in coordinating purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions.

Communicate with other departments of the hotel, as needed.

Responsible for walk-through inspections of kitchen areas.

Maintain all personnel records, including schedules, attendance, vacations, counseling notices, and employee performance reports, and/or discipline.

Communicates with department employees, informing of policies and standards and ensuring proper health code requirements are maintained.

Adhere to all company programs and initiatives.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelors Degree

Required

2+ Years of Prior Relevant Experience

Prior relevant experience

Required

Bilingual, English as the primary or secondary language

Preferred

Previous experience working in a similar resort setting

Preferred

Gaming License

Organizational skills to function effectively with attention to detail while meeting established deadlines.

Working knowledge of MS Word and Excel required.

Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures.

Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.

The ability to handle all situations professionally and excellent interpersonal skills to deal effectively with guests, management and employees.

Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines.

Excellent customer service skills.

Interpersonal skills to effectively communicate with all business contacts.

Ability to effectively communicate in English, in both oral and written forms

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X