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Mgr Asst Exec Steward

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Mgr Asst Exec Steward

Job Code:

19731

Profile Title:

19731 Mgr Asst Exec Steward

Grade / Band:

L1

FLSA Status:

Exempt

As a Senior Assistant Executive Steward, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.


Principal Duties & Responsibilities

Manages the operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations.

Manage Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements.

Assist in handling all stewarding related labor relations issues. Assists in the investigation of such issues. Provide recommendations and issues appropriate counseling, suspensions, and terminations.

Oversee on the job training & development programs through stewarding managers on a regular basis.

Implement of F&B policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations for the stewarding staff and personnel.

Coordinate purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions.

Ensure all employees are properly trained in the Stewarding policies and procedures and use of all equipment.

Act as a liaison with contract companies.

Coordinate and communicate with all outside vendors and services, and Health Department.

Responsible for walk-through inspections of kitchen areas.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

 

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

Experience in Stewarding within the hotel/casino industry

Required

2+ Years of Prior Relevant Experience

Supervisory experience

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience working in a similar resort setting

Preferred

Experience managing employees using a Collective Bargaining Agreement

Preferred

Ability to speak fluently in Spanish

Preferred


Knowledge, Skills and Abilities

KSAs

Possess developed managerial skills

Knowledge of all kitchen steward functions and all materials and equipment used in the kitchen

Able to lead and mentor a team

Ability to read and write proficiently to evaluate reports, correspondence and statistical information

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

X

 

 

 

Carrying 10 pounds

 

 

X

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X