HRTMS Job Description Management
| Mgr Beverage J o b D e s c r i p t i o n | | |
Job Profile Title: | Mgr Beverage | Job Code: | 19732-1 | Profile Title: | 19732-1 Pool Mgr Beverage | Grade / Band: | L1 | FLSA Status: | Exempt | The purpose of the Pool Beverage Manager is to provide direction and leadership for the Pool Bar & Café team consistent with the MGM brand. They direct Assistant Beverage Managers and manage the Pool Car & Café Staff team to achieve the operational and financial goals of the venue; monitoring the performance, scheduling and training of the staff; maintaining the facilities in accordance with MGM Resorts service standards; and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance to company policies and procedures. | | | | | |
Principal Duties & Responsibilities | Responsible for monitoring of food and beverage operations, fiscal budgets, guest service standards, and execution of marketing strategies to produce both short‐term and long‐term profitability. Accountable for par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business. | Responsible for execution of policies, operating procedures, training programs, directives, menus, work schedules, rules and regulations for the beverage staff. | Interview, select, train, supervise, counsel and coach beverage staff for the efficient operation of the department. Drive employee engagement through coaching, training, and development. Collaborate with Human Resources regarding employee relations. | Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. | Maintain complete knowledge of all liquor brands, beers and non‐alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices. | Plan and collaborate with Beverage Director and Executive chef for seasonal menu changes. | Collaborate with Nightlife team to strategize and execute activations for the season. | Support Food & Beverage Operations throughout property in the Pool off season. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree or equivalent experience | Related field | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Ability to work varied shifts, including weekends and holidays. | Required | Previous experience working in a similar resort setting. | Preferred | Previous experience managing employees under a collective bargaining agreement. | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Complete knowledge of health and safety regulations. | Knowledge of all food & beverage products, menu items and equipment used to perform these duties. | Working knowledge of Point of Sale (POS) systems and operations. | Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs. | Strong overall knowledge of food & beverage preparation and presentation. | Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts. | Excellent customer service skills. | Able to lead and mentor a team. | Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail. | Effective listening abilities and be able to make strong judgment calls. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | | | | Carrying __pounds | | | | | | | Clear speech - simple | | | | | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | | | | Kneeling | | | | | | | Lifting __pounds | | | | | | | Near vision | | | | | | | Normal vision | | | | | | | Pushing/Pulling | | | | | | | Reaching | | | | | | | Sitting | | | | | | | Standing - 5 hours minimum | | | | | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | | | Communication - written | | | | | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | | | Contacts - works with others | | | | | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | | | Extreme heat | | | | | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | Live Stream/ Video Recording | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | | | Reading - simple | | | | | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | | | Writing - complex | | | | | | | | | | | | | | | | |
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