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Dir Poker

J o b D e s c r i p t i o n

Job Profile Title:	Dir Poker
Job Code:	19856
Profile Title:	19856 Dir Poker
Grade / Band:	L3
FLSA Status:	Exempt
Responsible for providing direction to Gaming operations for the assigned property, consistent with the MGM Brand. This position will be responsible for leading Poker Room team members in achieving the operational and financial goals of the Poker room, monitoring the performance, scheduling, and training of the staff and ensuring high customer satisfaction and an exceptional guest experience. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Principal Duties & Responsibilities
Oversee and provide leadership in the development and monitoring of poker room operations, fiscal budgets, guest service standards and labor optimization to produce both short-term and long-term profitability
Oversee implementation of policies, operating procedures, training programs, manuals, directives, work schedules, tournament and limit pricing standards, rules and regulations for all poker room staff, and ensure full compliance
Maintain complete knowledge of all poker room operational functions, including tournament play, no limit/high limit/low limit options, mixed game types, and rule interpretation. Collaborate with the Gaming COE to provide input to the property leader with regard to game type and limit/no-limit mix, tournament structures, and appropriate levels of staffing
Maintain the highest standards for gaming regulation compliance and ensure compliance of all staff members; strictly abide by state gaming regulations and report issues of non-compliance
Interview, select, train, supervise, counsel and coach poker room staff for the efficient operation of all related functions. Drive employee engagement through coaching, training, and development

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
4+ Years of Prior Relevant Experience		Required
5+ Years of Prior Relevant Experience	Experience in the direction and management of employees	Preferred

Additional Requirements
Details	Required/ Preferred
Previous experience as managing employees in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to establish credibility and rapport with other leaders both within and outside department
Strong leadership abilities, sound judgment, superior problem solving and decision-making skills to effectively manage the department
Effective listening abilities
Strong overall knowledge of casino operations, with expertise knowledge in at least one component: slots, tables, race/sports or casino marketing
Excellent organizational, analytical and project management skills, with particular attention to quality and detail
Interpersonal skills to deal effectively with all business contacts
Ability to foster a culture of growth and development, excellent guest service, employee engagement, and overall positive work environment
In-depth understand of Poker Room operations and functions

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X